Refund Policy

Refunds are processed in accordance with our official policy. If a refund is approved, funds will be credited back to the original payment method within 7-10 business days. Processing times may vary based on the payment provider's policies.

Eligibility for Refund

To qualify for a refund, a request must be submitted within 14 days of the transaction date. Refunds may be granted for erroneous charges, duplicate payments, or transactions that meet the criteria outlined in our Terms & Conditions.

Non-Refundable Transactions

Certain transactions, including service fees, processing fees, and expedited handling charges, are non-refundable. Any payment made for a completed service or approved transaction cannot be reversed.

Refund Processing Timeline

Once a refund request is approved, processing may take 5-7 business days. Additional time may be required based on bank policies and payment processors. If additional verification is needed, you will be notified via email.

Dispute Resolution

If you believe you were incorrectly charged, please contact our support team before initiating a chargeback. Disputes are reviewed within 3-5 business days, and resolutions will be communicated promptly.

Additional Charges

Refunds may be subject to processing fees, currency conversion fees, or bank charges. Any deductions will be detailed in the refund confirmation email.